Reservation
and guarantee policy:
Reservations should be submitted by phone or in
written directly to our reservation department.
In order to hold, confirm and guarantee a reservation,
we require a valid credit card or a cash deposit
for the total nights reserved. If reservations
are not being guaranteed your reservation will
be automatically cancelled when hotel is fully
booked.
Reservation and Deposit
policy: (for groups)
Reservations should be submitted by phone or in
written directly to our reservation department.
In order to hold, confirm and guarantee the group
reservation we require a valid credit card or
a cash advance down payment of 50% of the total
amount of rooms reserved 1 month before the group
arrival date and the outstanding amount (2) two
weeks before the day of arrival. (This may vary
during holidays)
Cancellation policy:
Cancellations should be submitted in written by
fax (737-1545) and or e-mail (reservations@trupialinn.com)
and are subject to the following
penalties General:
- Cancellations made within 24 hours prior to
the day of arrival, are subject  to
(1) one night penalty.
Penalties during
holidays: (Carnival, Eastern,
Christmas and New Year)
- Cancellations made within 7 days prior to the
day of arrival, are subject to
(1) one night penalty.
- Cancellations made within 3 days prior to the
day of arrival, are subject to
(3) three nights penalty
- Cancellations made within 24 hours prior to
the day of arrival are subject to
a full stay charge with a maximum of 4 nights.
Penalties for groups:
- Cancellations made within 7 days prior to the
day of arrival, are subject to
(1) one night penalty
- Cancellations made within 3 days prior to the
day of arrival are subject to a
full stay charge with a maximum of 4 nights.
No show policy:
On the event of a no-show the hotel reserves the
right to charge for the full stay with a maximum
of 4 nights.
No show policy during holidays:
(Carnival, Eastern, Christmas and New Year)
On the event of a no-show during holiday periods,
the hotel reserves the right to charge for the
full stay
No show policy: (for groups)
On the event of a no-show the hotel reserves the
right to charge for the full stay with a maximum
of 4 nights.
Payment procedure:
Payments can be made by credit cards, bank transfer
or deposit to the following account:
MADURO & CURIEL’S BANK N.V., Plaza Jojo
Correa z/n,
Curacao, Netherlands Antilles
US$ account 18365807
Nafls. account 46447501
If you’re ready to
proceed with your reservation, please send us
a reservation
request.
|
